Privacy Notice

• Saltmine Trust is committed to safeguarding your privacy. At all times we aim to respect any personal data you share with us, to keep it safe and to use it only for the purposes intended by you.
• This Privacy Notice explains how and why we use the personal data you give us and your rights under the law – please read it carefully.

(1) Keeping in Touch
• If you are registered with us to be kept informed with developments at Saltmine and to receive a copy of our Saltmine News publication, we collect and use your name and postal address. If you ask to be kept informed by email instead, we will collect and use your name and email address. We may also contact you about productions that are taking place in your area.

(2) Becoming a Host
• If you register with us to be one of our hosts, we will collect and use your name, telephone number, email address and postal address so that we can contact you about our current and future production schedules, and so that our acting teams can keep in touch with you while they are on tour.

(3) Making a Donation
• If you make a donation to Saltmine using any of the services available from third parties (e.g. Stewardship, Charities Aid Foundation, Justgiving, Virgin Money Giving), we will store the personal information passed on to us by the third party organisation (name, postal address and optionally email address – unless the donation is made anonymously) so that we have a record of the donations we receive and how much Gift Aid has been collected on our behalf.
• If you donate to Saltmine by using our website, we will record your name, telephone number and postal address if provided (we need your postal address if you are able to Gift Aid your payment). We need either your postal address or your email address so that we can acknowledge your donation and contact you if there is a problem with processing your donation.
• If you complete a form to set up a Standing Order to make regular donations, we will record your name, telephone number and postal address (we need your postal address if you are able to Gift Aid your payment). Your bank details will be deleted once the Standing Order request has been forwarded to your bank. We need either your postal address or your email address so that we can acknowledge your Standing Order and contact you if there is a problem with processing your request.

(4) Exclusions
• Saltmine does not collect, store or process what is defined as ‘sensitive category data’ from its supporters (for example, an individual’s health, religious beliefs, racial/ethnic origin).
• Saltmine does not knowingly collect, store or process the personal information of any person under the age of 16.

The following lawful grounds apply to Saltmine’s processing of supporters’ personal information:
• (1) Consent
  We will ask for your consent before sending you certain communications, such as email newsletters and updates about Saltmine’s work. Where we rely on your consent, you are free to withdraw it at any time by contacting us or using the unsubscribe option included in our emails.
• (2) Legitimate Interest
  In some circumstances, Saltmine may process personal information on the basis of its legitimate interests. This may include communicating with existing supporters, donors, hosts and others who have an established relationship with Saltmine, where we believe they would reasonably expect to receive such communications and where this has a minimal impact on their privacy.
  Whenever we rely on legitimate interests, we will consider and balance our interests against your rights and freedoms. You have the right to object to this processing at any time, and if you do so we will stop processing your personal information for those purposes unless we have compelling legitimate grounds to continue.
• (3) Legal Obligations
  Sometimes we are required to hold and process personal information in order to comply with legal obligations, such as maintaining financial and Gift Aid records, employment records, or responding to lawful requests from regulatory authorities.

• We keep your contact information (postal and/or email) until such time as you ask us to stop contacting you. If you have agreed to Gift Aid your donation(s) we keep your name, postal address and donation details for as long as we are required to do so by HMRC.
• If you have registered to be one of our hosts and inform us subsequently that you are unable to continue to provide this service, we will delete your personal information unless you have given your consent to be kept informed.
• If you have registered to be one of our hosts and inform us subsequently that you are unable to continue to provide this service, we will delete your personal information unless you have given your consent to be kept informed.
• We use any bank or building society details you may provide in setting up a donation Standing Order, only until such time as the financial transaction has been confirmed, at which point the information is securely destroyed.
• If you exercise your right of erasure, we will remove your personal information from our supporter database (and hosting records if applicable) and all associated distribution lists. If you have donated to Saltmine in the past, we will continue to keep your name, postal address and donation details in our financial records as required by HMRC.

• Saltmine will never make your personal data available to any other organisation, except to the UK authorities or regulatory bodies when required to do so by law. An exception is your email address when you have requested to be kept informed by email. These emails are stored and sent using the widely used MailChimp product and Beacon (a customer relationship management system built specifically for charities, which stores supporter information including email addresses and operates in compliance with applicable data protection requirements); registering to be kept informed by Saltmine using email means that you accept the MailChimp and Beacon terms of use and privacy policy*.
  *https://mailchimp.com/legal/privacy
• All financial transactions carried out on our website are handled by Enthuse, a third party payment services and fundraising platform, who comply with the Security Standards Council regulations. Donation records are stored on Beacon.
• We endeavour to ensure that there are appropriate physical, electronic and organisational measures in place to prevent the loss, misuse, alteration, unauthorised disclosure of or unauthorised access to your personal information. Your personal information is not processed by or made available to any external organisation or agency except as described in this Privacy Notice.

• Our website may contain links to other websites of interest. Once you have used any of these links to leave our website you should be aware that because we do not have any control over other websites Saltmine cannot be held responsible for the protection and privacy of any information you may have provided on-line, neither are such sites governed by this Privacy Notice. You should exercise caution and examine the privacy notice(s) of any website(s) visited.

• A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
• Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website.

• You can write to us at any time to request confirmation of whether we hold personal information about you and to obtain a copy of that information. We will respond within one month once we have confirmed your identity – no fee is charged for this service.
• Where we rely on your consent to use your personal information, you have the right to withdraw such consent at any time.
• You have the right to be told how your personal information will be used – this Privacy Notice is intended to make this clear.
• You can request that personal information that we hold is deleted (the right of erasure) – see above.
• If you believe that any personal information we hold on you is incorrect or incomplete, please contact us so that your information can be updated.
• You have the right to request that we restrict the processing of your personal information in certain circumstances, for example while concerns about its accuracy are being investigated.
• You have the right to object to the processing of your personal information where we rely on legitimate interests as our lawful basis for processing.
• Where applicable, you have the right to receive personal information that you have provided to us in a structured, commonly used and machine-readable format and to have that information transmitted to another organisation.
• You have the right not to be subject to a decision based solely on automated processing, including profiling, where such processing produces legal effects concerning you or similarly significantly affects you. Saltmine does not carry out automated decision-making or profiling.
• You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are concerned about the way we have handled your personal information. Further information is available from the Information Commissioner's Office (ICO) at www.ico.org.uk

We keep our Privacy Notice under regular review and reserve the right to amend it from time-to-time by posting an updated version on our website.

Please let us know if you have any concerns about the way in which your information is processed by contacting our Operations Director at: This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to us at:
Saltmine Trust, 61 The Broadway, Dudley, DY1 3EB.

If you remain unhappy with the way Saltmine handles your personal information you have the right to contact the Information Commissioner’s Office.